Verizon Customer Service...Not So Bad...
Just read this blog post by Chris Guillebeau (makes Gemignani look pretty easy to remember), and realized that though my Verizon FIOS customer service experience was trying, it could be so much worse:
Just read this blog post by Chris Guillebeau (makes Gemignani look pretty easy to remember), and realized that though my Verizon FIOS customer service experience was trying, it could be so much worse: